Dentva is an AI-powered receptionist that answers calls for your dental practice whenever your team can’t. It greets patients, understands what they’re calling about, books appointments directly into your system, and shares a full summary with your staff — so no call is ever missed again.

Not at all. Think of Dentva as an extra team member that’s always available. It takes care of overflow calls, after-hours inquiries, and routine scheduling, while your team focuses on patients in the office.

Yes. Dentva integrates directly with major dental practice management systems (PMS) such as Dentrix, OpenDental, Eaglesoft, Curve, and more. It can check real-time availability, add new patients, and schedule or reschedule appointments — all without human input.

Dentva uses advanced conversational AI built specifically for dental practices. It listens for intent, asks follow-up questions naturally, and provides responses that feel like a real human — not a scripted robot.

After every call, Dentva logs the conversation details — including the patient’s name, reason for calling, appointment booked (if applicable), and any follow-up needed. Your team can review this information in the Dentva dashboard or receive it via email.

Absolutely. Unlike a human receptionist, Dentva doesn’t get overwhelmed. It can manage multiple incoming calls simultaneously, so you’ll never lose a patient because someone else was already on the line.

Yes. Dentva is available 24/7 — including evenings, weekends, and holidays. It ensures patients can always reach your practice even when you’re closed.

Very secure. Dentva is fully HIPAA-compliant and follows strict encryption and privacy standards. We also sign a Business Associate Agreement (BAA) with every client to ensure data protection and regulatory compliance.

Definitely. You can personalize the greeting, tone, responses, and even how Dentva handles specific types of calls. It’s designed to sound like an extension of your own team and reflect your practice’s personality.

If a request is outside of Dentva’s capabilities — such as discussing treatment plans or payment details — it will politely let the caller know and flag the message for your team to follow up.

Yes. Dentva is trained to recognize urgent language. It can immediately mark the call as high priority and notify your team so you can respond quickly.

Most practices are up and running in just a few days. Setup includes connecting Dentva to your PMS, configuring phone forwarding, and customizing responses to match your preferences.

In most cases, yes. Dentva works with both traditional phone lines and VoIP systems. Usually, all it takes is simple call forwarding — no new hardware required.

Dentva offers flexible monthly plans based on your call volume and practice size. All plans include unlimited call handling, appointment scheduling, and analytics, plus a free trial so you can experience it before committing.

Yes. Dentva can automatically send follow-up messages — such as appointment confirmations, reminders, or missed-call texts — to make sure patients stay engaged. These messages can be fully customized to match your practice’s tone and policies, helping reduce no-shows and improve patient satisfaction.